A friend of mine recently went through one of those painful moments that so many of us know well. She and her sister had a misunderstanding — the kind that starts small and ends with words that land like a door slamming shut. They eventually found their way back to each other. But when she shared the good news with her mother, instead of feeling seen, she felt dismissed all over again. Why is it so hard to open up — even with the people we love most? It comes down to three th